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Autonomic Managed Service

ELEVATE IT OPERATIONS

Next-Gen Intelligent Automation, AI and Cognitive Technology

The Managed Services industry hasn’t evolved over the last three decades. Local MSPs have limited resources to keep up with new technology and regional and national MSPs often rely on antiquated technologies using low-cost, low-quality offshore resources to lower their prices. nDivision is a different kind of Managed Service Provider.

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83%

of infrastructure incidents resolved with digital labor

99%

of incidents involve some autonomic engagement

5%

Top hired and industry proven expert engineers

99.8%

of incidents resolved remotely

100%

U.S.-based Tier 1, Tier, 2 and Tier 3 engineers

THE GOLD STANDARD FOR MANAGED SERVICES

Can you dramatically reduce
costs and improve service levels?

Monitor and Address Every Incident
Traditional MSPs have limited resources, therefore only a subset of events and alerts are monitored, and even fewer are actually addressed. Our ability to autonomically resolve 83% of all incidents enables us to monitor all events and alerts and address everything.
Improve Service Levels
Automation is not only less expensive than humans, it's also faster and more accurate, allowing nDivision to resolve 83% of infrastructure incidents with automation within a year.
Pivot from Operations to Innovation
Most organizations spend less than 20% of their IT budget on innovation, the rest going toward existing IT investments and day-to-day operations. nDivision’s Autonomic Managed Services reduces IT operations costs to free up more of your IT budget for innovation.
Utilize Highly Skilled U.S.-based Resources
Our Intelligent Automation dramatically lowers service costs, giving nDivision the opportunity to invest in highly skilled U.S.-based talent while still passing on significant savings to our customers.

Download our Data Sheet to learn more about our Autonomic Managed Service

Download our AMS white paper today to get an in-depth look at what our Autonomic Managed Service is, how it works, and how it can elevate your IT operations to the next level.

DOWNLOAD AUTONOMIC MANAGED SERVICE DATASHEET

In addition to the Autonomic Managed Service datasheet, check out our other service datasheets below:

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83%

of infrastructure incidents resolved with digital labor

99%

of incidents involve some autonomic engagement

5%

Top hired and industry proven expert engineers

99.8%

of incidents resolved remotely

100%

U.S.-based Tier 1, Tier 2, and Tier 3 engineers

case study

Oil & Gas Drilling Services Company Saves 70% Through Automation & Infrastructure Rationalization

Challenge

Remove 76% of IT Infrastructure & Help Desk Staff

Declining oil & gas revenues caused our client to drastically reduce their overall operational costs. They needed to be focused on strategic initiatives rather than ongoing operational tasks.

Solution

nDivision's Autonomic Managed Service

Utilizing nDivision’s Autonomic Managed Service to supplement the remaining six infrastructure and help desk employees, the client’s infrastructure environment was rationalized and optimized over approximately twelve months.

Results

70% Savings & Increased Executed Projects​

The client achieved total cost savings of approximately 70% through a combination of automation and infrastructure rationalization, improved service levels, and an increased number of executed projects from four or five a year to an excess of thirty per year.

MORE CASE STUDIES