Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Why We Are Different

our approach

Disrupting the industry through the use of Intelligent Automation, talent and efficiency

We built our operations on the Japanese business philosophy of continual improvement called the Kaizen approach, meaning that we are never satisfied with excellent levels of service or the status quo and are obsessive about becoming even better.

There isn’t one thing that differentiates nDivision from its competition. Its a combination our obsessive focus on four fundamental pillars.

  • Use of Technology
  • Continuous Improvement
  • Talent Level
  • Lean Business Model

Tremendous Customer Value at a Compelling Price Point

83%

resolution through intelligent automation

5%

Top hired and industry proven expert engineers

99%

of incidents involve some autonomic engagement

60s

End User Help Desk Average Speed of Answer

99.8%

Remote resolution for infrastructure and Help Desk

81%

average First Contact Resolution

100%

U.S.-based Tier 1, Tier 2 and Tier 3 engineer

96%

of incident resolutions rated highly satisfied or satisfied

Technology Enablement

We do the technology heavy-lifting so you can focus on innovation

Smarter Technology Decisions

The faster technology innovates, the more significant technology choices become. As a trusted advisor, nDivision guides organizations to be digital winners.

We take the time to evaluate all available technology solutions, weighing the pros and cons of each path to maximize strategic success.

Expert Resources

Few companies have the budget to hire dedicated experts for every technological domain. IT departments are already stretched thin, without sufficient backup to cover absence or resignation.

With nDivision, your organization gains access to a wide breadth of technology experts, available precisely when you need them, at a fraction of the cost.

Continual Service Improvement

Implementing technology is not a static proposition. Keeping pace with new features and functionality as they are rolled out takes diligence, and expertise. nDivision keeps you up-to-date on new capabilities and makes informed recommendations on what to utilize.

We keep our finger on the pulse of new technologies and upgrades so you don’t have to.

Provided 'as a Service'

nDivision is aligned to client goals to support the XaaS model - the new technology paradigm. Our commercial approach is transparent, predictable, and consistent with “as a service” cost modeling.

Support services take a “rate card” approach, dependent on the number of employees for Small Business or the number of Configuration Items in Mid-Market and Enterprise organizations. 
WAYS TO WORK WITH US

IT Innovation
through Intelligent Automation

Small Business Only
Small Business Only
Typically 100 Users or Less
Mid-Market & Enterprise
Mid-Market & Enterprise
More Complex Environments
case studies

See the results for yourself.

VIEW ALL CASE STUDIES
Global Property Management Company
Oil & Gas Drilling Services Company
Global Law Firm
National Family Law Practice